KPMG Jordan In Partnership with Tanweer Training to conduct a
Senior Level Workshop by RON Kaufman for the Very First Time In Jordan! Dec 10, 2016 – Grand Hyatt Amman – 9 a.m. – 5 p.m.
Price: 300 JOD Hurry Up! Limited Seats!
For Registration Limited Seats 009627 9 1048012 or 009626 5820094

In this highly interactive workshop, members of your leadership and management team will build alignment with each other, embrace a common service vision and commit to take strong action as role models for superior service.

You will review the culture building activities currently in use in your organization, identify opportunities for new initiatives, upgrades and improvements, prioritize activities and develop action plans for best results.

During the workshop, you will also learn proven strategies, best practices, case studies and techniques to build and reinforce an Uplifting Service Culture in these essential areas:
The Rules of Service Leadership
World Class Service Education
Common Service Language
Engaging Service Vision
Service Staff Recruitment
New Staff Orientation
Service Communication
Service Recognition and Rewards
Voice of The Customer
Service Measures and Metrics
Service Process Improvement
Service Recovery and Guarantees
Service Benchmarking
Service Role Modeling
The Implementation Roadmap

For Registration Limited Seats 009627 9 1048012 or 009626 5820094

Price: 300 JOD Hurry Up! Limited Seats!