Nestle Jordan Trading Co. Ltd شركة نستلة الاردن التجارية ش.م.م

Dears,
I need the name of the person who is responsible of coolers and prices of nastle waters supply for homes.
i tried to call the company but didnt reach anyone.
Regards,
Razan Bitar

هناك شائعه تقول بان شركه نستله تعمل على سحب منتجاتها من اغذيه الاطفال من الاسواق الاردنيه لوجود خلل في منتجانها . هل هذا صحيح ؟ ارجو الرد كوني اب لطفل يبلغ من العمر 4 اشهر و هو يعتمد بغذاؤه على منتجات نستله من الحليب و الحبيبات ... و شكرا

no bady is answer

i would like to express my anger from your staff at the customer care line and on the wheels
my turn to give us water every thursday, and many times they skip us
last thursday the salesman didnt come and i thought i have enough so i will not complain i will wait until next thursday ie today 9 feb
we already prepare the bottles outside from wednesday night along with the coupons and make sure that the dog is not free
i called the call centre three times, first time at 9 am and she promised to make the salesman pass today, (you may hear the recorded call) then my husband called after one hour and the lady told him that we already promised your wife to delay it until saturday, which was not the case
then i phoned the lady again and told me until saturday i told her we do not have water for until saturday, then i asked for the manager (fadi or fahed i cant remember) then he said after calling the driver that he will pass by at the end of his job today,
plus he tried to argue on why do i think the sales man is not passing by though he goes to all the neibours?
this is not a question to be asked
sorry but this is your job to check why? not to ask me why
it is 6pm now and yet the salesman didnt show up
i honestly not impressed by your company
service is very bad
i look forward to leaving you
regards
gloria

I would like to tell jordanians not to join the services of Nestle water distribution, the reason is that they have very poor services as thet claim they do not have enough production line to meet the custumers requirments, I have been asking for water supply for the last week and they promissed me every day to send the distributer but they did not meet their promisses. I have talked to the sales and distribution supervisors but it seems they could do nothing about it. By the way this is repeatedly happened since I joind their service sometimes in last september 2011

By the way I will share the missery I am suffering from water distribution on both your face book and my face book to tell the Jordanians about your bad services.I do regert that I joind your services.

this is a message to Miss gloria, I think this is happening to lots of people in jordan but they do not have an sccess to this site to complain, any way I advice you Miss gloria to post the complaints on Nestle and your face book so they can improve thier services

الاستفسار عن تقديم طلبات التوظفي

Can somebody help me please.
I'm looking to buy Nestle TOFFO sweets at a wholesale price. Please contact me urgently

Dears
i need the phone number who is responsible of sponsers
Thanks

السلام عليكم نحتاج الى رقم هاتف عجلة إيصال مياه المعبئة 10 لتر الى المساكن العنوان ( شميساني - شارع الكومودور - خلف شركة العون لتجارة السيارات ) اكن شاكراً

انا اب لطفل عمره سنه و نصف قمت بشراء حليب عبوة كيلو مدعم و بعد استخدامي لها تحول لونها الى الاسود و ظننت انه بسبب الماء او العبوه و قمت بتغير نوعية الماء و العبوة وكانت النتيجة نفس الشيء بتحول الحليب الى اللون الاسود و لا اعرف السبب و قررت مخاطبتكم قبل توجههي الى الغذاء و الدواء لعلي اجد حل و سبب لما حدث ارجو الرد باسرع وقت لانني قمت بعرض العبوة و المحلول و حصلت على نتيجة مخبرية خطرية ارجو منكم الرد على هاتف رقم

Hi Their,
I think you have a serious problem in the last shipment of powder milk
Taste is very bad
I am dairy man and i know what i am talking about
Please contact me urgently to see your self
Looking forward to yr positive quick respond
Regards
Faris

انا ابني بشرب نيدو واحد بلس عمره سنتين ومنا تنزيل سعرخ
ملحق عليه حليب ارجو

I would like to complain about the water delivery, this is the second week that they do not deliver us any water,every. I've we call the guy in charged the car, he says that. Hey ran out of water, this is not the first time. If t his is the excuse I would appreciate of you tell your customers so we try to find another water company where they respect their timing and faithful to their customers. And not only that your hi line number what's t he reason of having it if no one answers

Worst customer services and delivery schedules.
Don’t ever try to try it or U will regret it when U will start carrying water for more than a week with lies from customer services assuring U next day water will B at your door .
Nestle service in Jordan is the worst .

where i can find nan 2 milk for the age of 7 mounth

مشتركين مع الشركة لتوصيل الماء لبتنا في شفا بدران منذ عامين
لم يصلنا الماء يوما بانسيابية
نتصل مرات عديدة ولايرد احد علما ان هاتف الاتصال للشركة مقابل ثمن ولانسمع غير الموسيقى والدعايات للماء ثم يغلق الهاتف بوجهنا
قد تكون اسوء شركة في التعامل مع الزبائن وفي تقديو الخدمة لهم في الاردن هي شركة

مشتركين مع الشركة لتوصيل الماء لبتنا في شفا بدران منذ عامين
لم يصلنا الماء يوما بانسيابية
نتصل مرات عديدة ولايرد احد علما ان هاتف الاتصال للشركة مقابل ثمن ولانسمع غير الموسيقى والدعايات للماء ثم يغلق الهاتف بوجهنا
قد تكون اسوء شركة في التعامل مع الزبائن وفي تقديم الخدمة لهم في الاردن هي شركة نستل حيث لم نعهد خلال خمسة عشر عام من اقامتنا بالاردن شركة تقدم خدمة سيئة لزبائنها كنستلة
واحس اننا تورطنا بالاشتراك معها
ارجو ان تكون الشركة اكثر رقيا في التعامل مع زبائنها والا فسيكون مصيرها كمصير كثير من الشركات الفاشلةحتى لو قدمت احسن وافضل منتج في الكون

im 23y old
marketing from alzytoonah uni

Im esam arjan sales suprvisor in interbrands iwontwork to nastle
Thanks

Im esam arjan sales suprvisor in interbrands iwontwork to nastle
Thanks.
esam.arjan@hotmail.com

انا شايف بأني سأكتب ولن يرد أحد كل الملاحظات المكتوبة قبلي تتحدث عن نفس المشكلة والظاهر المدير العام لأيقرأ ولا يهتم قبل 5سنوات اشتركت ومن ثم تركت لنفس السبب ورجعت اشتركت قبل3شهور وما زالت الاسباب نفسها موجودة ولا حياة لمن تنادي

It was my worst experience ever dealing with a water distribution company... I purchased the vouchers and I have to chase the distributor around to get water!!!!

pls contact tala for more information

أود الاستفسار عن امكانية شراء نسكافيه فانيلا بأحجام كبيرة

نواجه صعوبه كبيره في فتح
علب المياه لانها
١- الغطاء قصير ولا يمكن التحكم في إمساكه بالقوة الكافية
٢- مغلق بصوره قويه
٣- بعد الغطاء هناك شيء بارز وكأنه شفره وبعض الأوقات تجرح اليد
٤- إذا حاولت فتح القنينة بالأسنان فأنصحك بعدم القيام بذلك لانها ستنزل عليك الميا ه


في النهايه لا ادري اين المسؤول عن ملاحظات العملاء على أداء الخدمه
المعروف عن شركه عالميه لديها برامج قياس رضا العملاء

Now the roads are Ok but till now no water delivery? We need delivery today to Alrabiah.

Hi I am looking for buying coffee mate sachets and not jars from where in Amman I can buy them

مرحباً ، انا كتير مستاءة من خدمتكم و من إدارتكم ، جربت احكي مع الموظفين و مافي نتيجة و الإداريين اسخم و اسخم و هلاء صار مافيها احترام ، انت شركة هاملة و ما بتستاهلو الناس تتعامل معكم

كيف استطيع تقديم طلب وظيفي في شركتكم

السلام عليكم ورحمة الله ...
أود بكل شرف لي التقدم لوظيفة في شركتكم انا بتخصص هندسة كيميائية من جامعة العلوم والتكنولوجيا الاردنية

يرجي افادتي بامكانية التعاون معكم في مجال الهداية الدعائية والبروموشن وتزودي برقم شخص مسؤول من قسم التسويق والمبيعات على هذا الرقم ()

Kindly note that you should STOP the service during the month of Ramdan due to the fact that your distribution network has failed us for the 3 continuous years to deliver on time during this month. On top of that your customer service, literally lie every time we call them (we have been calling them every working day since last Wednesday and they have been saying the distribution team will deliver today, tomorrow, it is on its way, until what time are you there, assuring us of delivery. WE wish they would not lie and just let us know that we can simply get back up support water so it will save us the hassle and waste of our professional time with highly unprofessional people (since they lie and fail to deliver every time). Your customer service represents your company.... and this tells us a lot about the management style. Otherwise, prove us wrong by addressing this issue seriously and objectively so as not to loose any further business, and loyal clients like us. We are terribly dissatisfied and annoyed with this scenario and our office has been without water for more than 10 days now!

I have been a cutomer of nestle for the 5 years.. I live abroad and every summer I come to amman for 3 months. Today , I called the driver to supply water bottels, since he already supplies the neighbors. He said ill be back inshalaha..never showed up called the company...very bad customer service I said I want to cancel my subscription. They said they had no records of my subscription , and if I can find the recipe of the bottels.after 5 years..total rip off...I already switched another company

Tuesday 21 August received one bottle leaking
Called nestle water to replace it BUT promised to replace it on thu 23 Aug
Despite two calls didn't receive replacement
As a good customer I bought from the supermarket Nestle bottles to see when inshallah we will receive the replacement
Is this how you deal with your loyal customers

I already submitted my complaint :
Last Tuesday received leaking bottle,
called Nestle to replace,
promised to do so on next toor Thursday - IMAGINE I HAVE TO WAIT 2 DAYS - for Nestle mistake
Thursday did not receive the bottle
Saturday called again and received the bottle saturday noon by separate van - here there is service -
i am not completely satisfied , as i had to go and buy ( still as a loyal customer ) i bought Nestle water from the supermarket .
I need to talk to somebody to explain my complaint
Samir Jasser

عدم الدقه في المواعيد وعدم اهتمام بالشكاوى المطروحه المفروض كل اربعاء تصلنا المياه ومن الاربعاء الى يوم الاثنين ونحن بدون ماء وعندما نتصل بعد الانتظار والاتصال عدة مرات الموزع في الطريق ولن يحضر المزع

عندى نفس المشكله موعدى السبت والان الاربعاء وما حصل التبديل ويوميا بتصل وكلامهم رح نطلعلك سياره خاصه توصل العبوات ولان ماتم هاد الكلام كل تعاملهم كذب فى كذب وانا ماضل غير اعمل بلاغ للشرطه او حماية المستهلك

بخصوص المواعيد كتير سيئة كما ان طريقة الرد على الزبائن سيئة جدا و ما فيها مصداقية، نتمنى من البائع او البائعة ان يكون لديها القليل من المصداقية في التعامل وتعرف اجابة الاسئلة، لا تعرف متى توصل الماء ولا تعرف اي شي عن الطلبيات

I would like to express my anger about the water delivery we don't have water since Wednesday and we called the customer line 5 times. even they don't answer or they do nothing.unfortunetly u are one of the biggest companies with a good reputat

على فكره اسوء شركه بتمر علي وبنصح كل الناس ما يتعاملوا معها لانو ما عندها مصداقيه نهائيا فقط وعووووود كاذبه

نحب منتجات نستلة لجودتها

لماذا لا تحترم الشركة التزاماتها نحو زبائنها علما انها مستلمه مقدما اجور خدماتها فتقوم الشركه بالمراوغه واعطاء مواعيد غير صحيحه علما انني مشترك معهم وقمت بدفع مقدما ومنذ شهر لم تصلني المياه. هذا يدل على فشل ادارة هذه الشركه.علما انني محتفظ بزجاجه مياه مختومه غير صالحه للشرب وانني احتفظ بحقي وساعلن بالوقت المناسب التفاصيل مع الادله

We established an order one week ago and callEd the representative Murad to deliver us before the weekend but unfortunately he didn't deliver and we have a lot of items not available at our store

لماذا علبه نستله اصبحت سيئة البلاستيك رقيق جدا والغطاء صغير جدا واذا فتحت القنينه ونريد الشرب منها في اليوم التالي يكون طعم البلاستيك ظاهر وطعم الماء سيء جدا !!!!!!
يرجى العمل على تعديل التغليف لان ذلك يؤثر على الصحه وعلى منتجكم !

يرجى أعاده انتاج نسكافيه 2&1 القديم ا البكيت أفضل بكثير من الانتاج الجديد

I'd like to express how angry I am because of your terrible services when it comes to water. In fact, the guy who brings water bottles to my house doesn't come at all and if he does, he is late . He leaves us without water especially in hot days .I'm not satisfied with your service and to be honest I regret the moment I joined you.

ممكن عنوان او رقم تلفون الادارة لتقديم طلب توظيف
وشكرا

يقوم بعض الاشخاص بتعبءه عبوات بلاستيكيه مخلوطه نسكافيه اكياس مع نوعيات اخرى وبيعها لاستخدماها عبوات ماكينات وتباع تحت اسم نسكافيه عبوات للماكينات .

For the past six months or more, I contacted the company over 8 times complaining about water distribution. I was left more than once without water that i had to go from supermarket to another try to exchange my water.
Each time the lady on the phone promised that she will be sending me water right the next day.
Recently they didnt come on saturday-which is my turn in water distribution- and when i complained on sunday they promised me to send somone on monday, we are on wednesday and i still didnt get any water.
I wonder how did nestle jordan earn the ISO with such a service.
Bearing in mind I've been a nestle customer for six yesrs now

For the past six months or more, I contacted the company over 8 times complaining about water distribution. I was left more than once without water that i had to go from supermarket to another try to exchange my water.
Each time the lady on the phone promised that she will be sending me water right the next day.
Recently they didnt come on saturday-which is my turn in water distribution- and when i complained on sunday they promised me to send somone on monday, we are on wednesday and i still didnt get any water.
I wonder how did nestle jordan earn the ISO with such a service.
Bearing in mind I've been a nestle customer for six yesrs now

متى يتم سحب على نسكافيه هل تم سحب ام لا

هل يوجد ضم لشركة نستله للمياه وضمها لشركة نستله الغذائيه